You receive the proxy automatically after the payment was made.
If the proxy doesn't show in your account, please contact our support.
We do not make the refunds of the payments for proxy purchase.
If you think the proxies or the software are not working correctly, please contact our technical support. We shall check and find a solution for you.
You can access to proxies from any country, state, city you want.
Yes, you can. It has no such limits.
When you used a proxy, its paid up to 24 hours of use. Technically saying, it depends, a proxy stays online from a few hours to a few days.
You need to add the process of the soft which you want to use proxy with to "Program" tab.
Make sure the folder name where you put 911 S5 soft in without any special Char, no chinese, only english.
Go to "Settings" tab and find "Limit used S5 IP", the default value is 744 hours(31 days), its a frequency cap for the socks ip, means the proxy ip you used in "Proxylist" tab wont appear again in 744 hours in "Proxylist", You can adjust this setting from 24 hours to 744 hours. In your case, change it to "24", and click "Save Setting" button. And then search the proxy ip by ip range in "Proxylist" tab.
Lower down the frequency cap, and you can get more proxies in this way. Go to "Settings" tab and find "Limit used S5 IP", the default value is 744 hours(31 days), its a frequency cap for the socks ip, means the proxy ip you used in "Proxylist" tab wont appear again in 744 hours in "Proxylist", You can adjust this setting from 24 hours to 744 hours.
Yes, 101% safe. Its just false positive detection from the Antivirus because the soft has features like changing the UserAgent, Screen Resolution and Referer. We tried to submit to them for whitelisting, but it takes time. Just close the Antivirus or adding our soft into its whitelist manualy.
In "Settings" tab, dont select "Auto clear Browser info" or unselect Firefox or Chrome from there. Its because when the soft clears the supercookie, its required to reset the browser and plugin.
In "Settings" tab, Unselect "Auto close program when change proxy".
Always using the fastest Server Line to your local network to login the soft, which ensure the maximum speed for using proxy. If you have no idea how to choose the Server Line, just click "Smart Choose Server" button and wait about 5 minutes, the soft will auto detect and choose the fastest Server Line for you.
Install "Proxifier Standard Edition", Register it. In soft "Settings" -- "Proxy Tool", Choose "Proxifier Standard Edition(More Stable)", and select "Proxy the entire system with all applications network connections including system connections to work through the proxy" under "ProxyRules".
Yes, But only works with old version of Roboform 6.9.98, And old version of browsers: IE8 and Firefox 3.6.28
Yes, the communication protocol is strongly encrypted by using a proprietary algorithm.
No, we secure the traffic at the IP level; the IP the site is observing is a residential IP, and the traffic is encrypted. It is up to you to secure all other levels, as we assume you already do.
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